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FAQ
 
OUR BRASS COLOUR IS SILVER
We use silver colour as brass, it is not only much stronger, but also far from rusty risk. And we guarantee 100% of the brass risk of our product.

PURCHASING CERTIFICATE  GUARANTEE
Each container of our products we sell is attached the purchasing certificate guarantee, meaning that we assure the entire risk to our product if the goods is broken that they are unusable, less dried so that they bend. And we are ready to change them into the new ones. Your just need to send your purchasing certificate guarantee letter photocopy enclosed with the claimed goods photo, fill in the claim letter data, we will immediately respond your claim well. It is our responsibility to make you satisfied as buying products.

A QUALITY
The product we offer and sell entirely utilize wood of the selected -materials, wood eye, 2 times of the drainage production process, the soft sanding and quite professionals packing. We give a quality to our products, because the supplier price and competiting price , we serve nice quality goods,. You do not need to worry, since we offer a purchasing certificate guarantee for each of your purchasing.

RETURN MONEY GUARANTEE
We will give the purchasing certificate guarantee for your every purchasing container. In this case, we are not alone, but we involve the assurance side for our own goods until you receive them as much as 50%. In addition, we are sure the the goods being ready to deliver will not brake, meaning that as you accept them, we are very watchful in establishing the production process, from the raw material selection, construction, and double delivery, getting ready enough to sell.

SILVER COLOUR
Every exporter in general use the yellow colour for the brass. However, we present silver colour for each of our products to have different performance with other products, while the quality remains solid brass, with brass guarantee 100%. If you find our brass rusty or broken, we will be pleasure to deliver the change.

STOCK PURCHASING
we do not only sell goods based on the order minimally 5 weeks in the process, but we also offer you stock teak garden furniture, meaning that we are not having the stock, but we will assist to look for goods you are requiring, clearly with price we cannot give right now, because we are based on your order for the goods kinds and what quality you want, we will seek them in Java and surround it. Meanwhile, the goods stock is generally not in soft sanding condition and packing, so that after we provide a cheaper offering price the order, we also will give an offering the sanding, packing up to the export process.

DOUBLE DROUGHT
In the production process of the teak garden furniture, we utilize two-times drought process :

1.

After cutting the selected Jati wood log, before being processed, we firstly process the wood boards in oven room around 1 - 1,5 weeks.
News, we connect them as your goods order need.

2.

After the goods are ready, before having the process of sanding dredging, we control from the goods construction to insert later in the oven room using steam system for 5 days. We will select the reached result, which ones are broken or having unfinished glue, that the goods are ready to process later in good and dry condition including brass in installed position. Goods we sell to you are the selected ones.

We call the two processes the double drought process. Other companies usually accomplish the drought process as the wood board, while, we are different, because the guarantee we offer is a big responsible of our business.

EASY PAYMENT SYSTEM
That we provide two payment alternatives using an advanced 40% deposit system or the payment using L/C. For further information, please visit our sheet on the payment.

CATALOG
We apologize for not providing catalog in any form, you may print the pictures on our website. Thanks.

WOOD RAW MATERIAL
We will not bet our reputation for illegal woods, we choose the best quality for our products, because we are one of the companies in Indonesia having license of the government to process the Jati woods, of the forest and sell them for export

WOOD MATERIAL PROCESS
In production process of the teak garden furniture, we apply two-times drought process system :
1. After cutting the selected jati wood log, before being processed, we firstly process the wood boards in oven room around 1 - 1,5 weeks.
Next, we connect them as your goods order need
2. After the goods are ready, before having the process of sanding dredging, we control from the goods construction to insert later in the oven room using steam system for 5 days. We will select the reached result, which ones are broken or having unfinished glue, that the goods are ready to process later in good and dry condition including brass in installed position. Goods we sell to you are the selected ones.

DISCOUNT PRICE
We have competitive offer for the quality such our product result. We do not provide discount for our product purchasing, since we give the best for you. The price we offer is FOB Semarang port Indonesia.

GOODS SAMPLE
For serious order, we provide 1 goods sample that we have selected ourselves to deliver to your address in which you still have a responsibility to pay the delivery cost and packing.
 



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